Social Media Market Advisor


Spring, TX, US

Company:  ExxonMobil


About us


At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.


The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. 


We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together.

About Houston (Spring)


ExxonMobil's state-of-the-art campus north of Houston serves as home to its Upstream, Product Solutions and Low Carbon Solutions businesses and their associated service groups. The facility opened in 2014 and accommodates more than 10,000 employees and visitors.


By bringing many global functional groups together, the campus provides employees with the tools and capabilities needed today, and in the future, to achieve business objectives and accelerate the discovery of new resources, technologies and products. It was designed to foster improved collaboration, creativity and innovation and enhance the company’s ability to attract, develop and retain the top talent in the industry.


The campus is located in Spring, Texas, on 385 wooded acres immediately to the west of Interstate Highway 45 (I-45), at the intersection of I-45 and the Hardy Toll Road, approximately 25 miles from the cultural vibrancy of downtown Houston.

The campus was constructed to the highest standards of energy efficiency and environmental stewardship. Its design incorporates extensive research into best practices in building and workplace design through extensive benchmarking of the world’s top academic, research, and corporate facilities.


Learn more about what we do in Houston here

What role you will play in our team


  • The Social Media Market Advisor serves as the lead social media strategist and coordinatior to our ExxonMobil affiliate market community with being an integral member of the broader communications team. As an experienced professional who is passionate about the industry and is dedicated to the advancement of ExxonMobil’s brand and consistent social experience, this leader works in close partnership with the Corporate Public & Government Affairs team to proactively manage the reputation of the company through comprehensive and strategic social media educatation, social governance and strategy, and distributed content programs  
  • This position will handle the strategic and day-to-day activities associated with supporting our ExxonMobil affiliates, including ad-hoc strategic counsel, social media governance counsel, social media education, distribution of social media content/assets by working cross-departmentally to deliver consistent and focused external messaging. They will be responsible for advancing global social media experience within our owned accounts, coordinating social media strategy in support of major announcements, activities and crises, as well as proactive, integrated communications plans to protect and promote the corporation’s reputation using the vast global ExxonMobil social media owned accounts 
  • The Social Media Community Advisor will also exemplify collaboration, assitsting colleagues across the broader communications team with internal, media, marketing, and financial communications. S/he will be an innovative and creative thinker, who is always looking for new ways to reacht the right audience with the best messages that support the corporate objectives 
  • The position is based in Spring, TX. 

What you will do


  • Serve as the brand and reputation liaison to all global digital and social practitioners to ensure consistent brand message and experience wherever there is an ExxonMobil social channel 
  • Counsels all digital and social practitioners on the execution of the ExxonMobil brand expression on social channels 
  • Actively coordinates between global practitioners and corporate social channels to amplify social content 
  • Manage the execution of the Global Digital and Social Practitioners education and communication program with support from agency partners 
  • Effectively provides counsel and support to all global market social media practitioners on a day-to-day level while keeping an eye on long- term vision for goals and growth
  • Answer global market social media practitioners inquiries competently and efficiently, coordinating with internal and external teams when necessary
  • Manage the social media governance process that includes approval of new channels, provide counsel to updates to channels and oversee yearly channel audit 

About you


The Social Media Advisor will be a creative thinker with an eye for detail and a passion for teamwork and collaboration. S/he will be professional with excellent organizational skills and a track record for delivering results to support multiple projects in a rapidly evolving environment. 


Skills and Qualifications


  • Bachelor’s degree 
  • 3-6 years in the social media space or equivalent combination of experience, education, and training
  • Strong familiarity with key social platforms including Facebook, Twitter, Instagram, Pinterest, YouTube, LinkedIn, TikTok and Snapchat 
  • Experience working with advertising platforms across the major social networks
  • Mix of social media and digital expert, analyst and creative thinker
  • Know what’s on-trend in the digital space, and love creating experiences that bridge the gap between our customers and their communities
  • Have started to develop an area of expertise but are still proficient across all types of social (paid, content, community management, analytics, etc.)
  • A working knowledge of current digital technologies, publishing tools and trends in the advertising, communications and marketing industries
  • Enthusiasm for and willingness to grow in all facets of social media management including marketing, social care, content strategy, content creation, measurement, and account management 
  • Works well within highly collaborative, multidisciplinary teams with many moving
  • parts; highly developed sense of teamwork is a necessity
  • Demonstrate initiative and independence; is consistent and dependable
  • Occasional evening and weekend coverage may be required
  • Strong verbal / written communications skills
  • Must be self-motivated and results oriented
  • Team-oriented management of each communications projects
  • Ability to influence without authority
  • Ability to write quickly and under pressure
  • Strong analytical, oral communication
  • Ability to quickly understand, assimilate, and communicate complex issues
  • Familiarity and interest in issues related to energy, economics, the environment, corporate citizenship, and government relations
  • Strong project-management skills with an ability to multi-task and remain flexible when priorities change; public policy experience is advantageous
  • A positive, proactive team-oriented attitude, culturally sensitive and ideally familiar with the working environment of a large, international organization
  • Understanding and respect for international protocols, and cultural differences
  • Excellent interpersonal skills and ability to build strong internal and external relationships
  • Exemplary attention to detail


Preferred Qualifications/ Experience


  • Demonstrated 3-6 years of professional experience in social media, marketing, public relations, employee communications, content creation or public affairs

Your benefits


An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.

We offer you: 


  • Pension Plan: Enrollment is automatic and at no cost to you. The basic benefit is a monthly annuity to be paid to you in retirement for the rest of your life
  • Savings Plan: You can contribute between 6% and 20% of your pay and are encouraged to enroll right away. If you contribute at least 6% to your savings plan, the Company will contribute a 7% match 
  • Workplace Flexibility: We have several programs such as “Flex your Day”, providing ad-hoc flexibility around when and where you work, as well as longer-term programs such as leaves of absence and part-time work.
  • Comprehensive medical, dental, and vision plans
  • Culture of Health: Programs and resources to support your wellbeing 
  • Employee Health Advisory Program: Provides confidential professional counseling for you and your family, including tools and resources promoting mental health and resiliency at no additional cost to you 
  • Disability Plan: Income replacement for when you cannot work due to illness or injury occurring on or off the job. Enrollment is automatic and at no cost to you


More information on our Company’s benefits can be found at


Please note benefits may be changed from time to time without notice, subject to applicable law.

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Employee Equal Opportunity


ExxonMobil is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.


Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. 


Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

Nearest Major Market: Houston

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