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Investigative Analysis Coordinator


Shanghai, 31, CN

Company:  ExxonMobil

Job Role Responsibilities


  • Understand the customer need and application background, develop the laboratory test program, interpret lab test results, edit and release the final report in compliance with company in-house guidelines and processes.
  • Communicate with requestors (EM internal users) in Asia Pacific to understand their questions and concerns prior to project initiation,
  • Work with technicians and prioritize work to complete basic analytical tests. Coordinate with third party labs when external testing is required.
  • Collect all testing results, including advanced analysis and other testing. Analyze the results and data as well as the customer application information to draw a conclusion to requestor’s questions or concerns.
  • Write the comprehensive final report for the project including background, all analysis as well as a conclusion to answer requestor’s questions or concerns on their in-service lubricant.
  • Responsible for corrective action and continuous improvement of lab operation and initiatives.
  • Responsible for the roles in lab quality management systems (QP&G, ISO17025).



  • Bachelor degree or above in chemical relevant majors.
  • Solid experience in machinery failure analysis and problem solving techniques.
  • Working knowledge of advanced analytical techniques.
  • Ability to keep abreast of, and advise management of laboratory requirements.
  • Expert knowledge of analytical methods and instrumentation used in all laboratory areas, and the ability to pass this knowledge on to others.
  • Ability to liaise with supplier representatives and keep abreast of latest analytical technology.
  • Motivation, adaptability, and strong commitment to quality, integrity and safety.
  • English language skill especially written skill.

Job Segment: Engineer, Chemical Research, Instrumentation, Engineering, Research

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