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Process Support Analyst with English (possibility of afternoon working hours)

Location:  Prague, PR, CZ
Company:  ExxonMobil

Job description

Do you enjoy daily communication in foreign languages? Are you keen on developing your skills within a multinational organization? Challenge yourself with the responsibility for looking after customers from the Petrochemical business and apply for one of the open positions.

ExxonMobil is the largest publically traded oil company in the world. Today we operate in most of the world's countries and are best known by our familiar brand names: Exxon, Esso and Mobil. We make the products that drive modern transportation, power cities, lubricate industry and provide petrochemical building blocks that lead to thousands of consumer goods.

We are known for integrity, technological leadership and world class workforce.  Visit our company website and explore the world of ExxonMobil.


Chemicals BSC Operations department

With worldwide operations, ExxonMobil Chemical is a significant and growing part of Exxon Mobil Corporation. Fundamental to our success in the chemicals business is our corporate commitment to maintain technological leadership. Managing our business globally allows us to share knowledge and expertise all throughout the Company to improve the productivity, reliability and safety of our operations. Customer Service in Prague offers support for sales of chemicals into European, Middle-East and African countries.


Process Support Analyst with fluent English

- Responsible for providing best in class customer support to a portfolio of assigned customers within defined business unit and region and in line with appropriate service level of offering.
- Maintain strong business relationship with assigned customers by utilizing soft skills to ensure customer experience is positive.
- Key interactions with Sales representatives, Customer Service, Collection Professionals and other parties.
- Behave and act in line with the Strategic Priorities set by the Chemical Organization.
- Understand business process and ensure compliance during daily operations.
- Carry out all the above responsabilities with a high degree of autonomy, full ownership and focus on details.




- Fluency in written and spoken English
- High school, University degree of advantage
- MS Office (Word, Excel, Powerpoint)
- Analytical and Problem Solving skills
- Organizational and prioritization skills
- Time management skills
- Strong knowledge and adherence to process and controls
- Very good written and verbal communication skills


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ExxonMobil is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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