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Accounts Receivables and Cash Application Dedicated Customer Professional


Prague, PR, CZ

Company:  ExxonMobil



ExxonMobil is the largest publicly traded energy company in the world. We are known for our integrity, technological leadership and world-class workforce. Our best known brands are: Exxon, Esso, and Mobil. We are part of your daily life without you even realizing it!


Established in 2004, a diverse, multinational and friendly environment is what you will discover in ExxonMobil Czech Republic with 1200+ employees from over 80 countries. Great opportunities for personal and professional career development via job-rotations, trainings, free language courses and collaboration on international projects await you.


Proudly awarded as LGBT Friendly and Top Responsible Company for Women in 2019.



Come and pursue a career in Fuels & Lubricants (F&L) department. The leader in finished lubricants, asphalts, specialty products and base stocks. As a…





The Accounts Receivables team plays a key role in ensuring that the customer experience is positive, assuring a flawless execution of collections, maintaining a strong business relationship with customers and, cooperating with different departments in order to maintain all processes and sub processes related to the cash collections.



You will:



  • Manage accounts receivables according to escalation process, and execute collection procedures:
    • Respond to inbound calls or proactively call customers as defined by company guidelines to advise them concerning invoices, payment completion and its consequences
    • Responsible for the follow up of invoices until customer payment is received and the receivable is cleared
    • Identify root causes and corrective actions and ensure they are implemented.
    • Follow up with customers on unapplied payments to identify relevant invoices and apply cash.
    • Coordinate all collection efforts until the final decision is made at the CTP meeting
    • Identify blocked orders, credit payments and supports resolution process for all types effectively
  • Communicate routinely with Credit Function and Sales representatives regarding collection issues, payment trends, pertinent customer information and payment irregularities
  • Build strong relationships with your own portfolio of customers
  • Active communication with different departments (Customers, Sales, Sales Operations, Internal CS contacts, Operations, Treasurer's Credit, Controllers)
  • Use systems like SAP and CRM on daily basis
  • Use email as the primary way of communication with customers (just 20% of your time will be on the phone)
  • Meet your customers occasionally
  • Have regular trainings and team meetings
  • Be involved in different company projects (around 10% of your time)



Your profile:


  • At least a High School diploma
  • Fluent English and other European language (written and spoken)
  • Customer Focus, attention to details, prioritization skills, be a great teammate with the ability to work independently
  • Good Issue Diagnosis, Problem solving and analytical skills
  • Ability to work in multicultural environment and to balance strategic and operational aspects of the role
  • Proficiency in Microsoft Office
  • Experience with SAP, basic accounting knowledge and work experience in customer service is an advantage




This awaits you…



A wide range of benefits including an annual bonus, flexible working hours, home-office, lunch allowance, Multisport card, programs for parents, wellness programs (e.g. free in-house massages, fit-stops, refreshments), short-term and long-term savings plan with employee and company contribution, 25 vacation days plus floating days for bank holidays, relocation assistance for candidates from abroad and much more!


To find out more about our company culture and our offices in Prague please visit us on Proudly.cz, Visiotalent, watch here or chat 24/7 with our Chatty Betty!


WE are looking forward to YOUR application!!!



Nothing in this material is intended to override the corporate separateness of local entities. Exxon Mobil Corporation has numerous affiliates, many with names that include, but are not limited to, ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity in this Site, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.



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