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Geoscience Application Support Analyst

Location:  Houston, TX, US
Company:  ExxonMobil

Job Role Summary

Assist and work with numerous teams to provide application level support for an assortment of geoscience applications in a Windows and Linux environment, including both application and operating system troubleshooting and day-to-day application level support (disk maintenance, daemon maintenance, database management) in different domains/countries.

Primary Job Functions

  • Aid in packaging and software deployments, patching, upgrades, application testing, and benchmarking.
  • Assist in building various development and test environments
  • Create scripts to streamline various processes and for data/metrics collection.
  • Educate users on basic application functionality, how to generally navigate in a Linux environment, and how to connect to remote systems (PUTTY, VNC, RGS, etc.) and varied compute environments (Windows, Linux, High Performance Computing clusters, etc.).
  • Assist with access requests, software requests, software upgrades, and license requests.
  • Document findings and create tutorials/training guides.

Job Requirements

  • Bachelor’s degree in IT or Geoscience related discipline
  • Experience in supporting geoscience applications in Windows and Linux environments

Preferred Knowledge/Skills/Abilities

  • Safety oriented mindset
  • Proficient in English (written & verbal)
  • Team oriented personality & positive attitude
  • Effective end user communication (written & verbal) and be customer oriented
  • Have analytical skills and be a problem solver, identifying creative solutions
  • Experience working independently and with large teams, both local and global
  • Takes ownership of responsibilities and follows through to completion
  • Linux proficiency/administration
  • Linux package management
  • Windows proficiency
  • FlexLM and license management
  • Scripting (Python, PERL, shell, bash, etc.)
  • Seismic processing application support – Omega/OpenCPS
  • Database management (Oracle & SQL)
  • Software acceptance testing and benchmarking
  • Fundamentals of geophysics & seismic processing
  • PowerPoint, DokuWiki, OneNote
  • Familiarity with geophysics and basic seismic processing is desired

 

 

Alternate Location:  

ExxonMobil is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.


Nearest Major Market: Houston

Job Segment: Help Desk, Information Technology, Technical Support, Oracle, Database, Technology

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