SAP OTC Analyst
Curitiba, PR, BR
Job Role Summary
SAP SD Analyst responsible primarily for providing SAP Order to Cash (OTC) solutions for Chemical Supply Chain business.
Job Role Responsibilities
• Gather business requirements for incidents, enhancement requests, and projects
• Prepare detailed design specifications for program, report, or interface development
• Coordinate IT implementation activities and execute typical development cycle activities such as unit testing, regression testing, etc.
• Provide post-production support for application continuity and sustainability
• Respond to and resolve problem tickets and service requests raised by users
• Use standard SAP tools to troubleshoot/debug and recommend solutions
• Coordinate with the business users and other IT Support Teams
• Make configuration and variant changes as needed
• Support improvement activities / implementation of strategic initiatives and projects
• Provide technical leadership & consulting for complex incidents and enhancements
• Maintain up-to-date competency in relevant SAP technologies and interfaces
• Utilize Agile frameworks and tools to plan, execute, and track work
Expected Level of Proficiency
• Solid experience with SD of SAP (3-5 years minimum) as a functional analyst; power user experience appreciated but not sufficient
• Ability to read / debug ABAP code for troubleshooting purposes (no actual programming required) - will work in a highly customized environment
• Experience with producing technical documentation and navigating the typical steps in implementing SAP changes (configuration, change management process, code management, testing, cutover)
• Good communication and coordination skills for dealing with business customers as well as a diverse global team
• Knowledge and experience with Agile practices is a differentiator
• Experience with HANA is a differentiator
• Business knowledge on commodity trading or analog business processes is a differentiator
• Business knowledge on supply chain / logistics processes for hydrocarbons or similar industries is a differentiator
Job Segment:
SAP, ERP, Consulting, ABAP, Change Management, Technology, Management