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IT Analyst

Location: 

Curitiba, PR, BR

Company:  ExxonMobil

Job Role Summary

 

Application Support & Development, Programmer. This position provides technical support for Vendor and In-house built applications. The support analyst will work in a large company with customers and dev teams located across the world in a diverse cultural environment.

Job Role Responsibilities


 •    Monitoring Incidents/Work Orders queue and provide user problem resolution in a global environment.
 •    Assists in design, development and customization of applications.
 •    Written and verbal communication skills (in English) and the ability to interact with both technical and non-technical stakeholders and users.
 •    Proactively seek problem prevention measures to ensure business operational on a 24/7 schedule.
 •    Strong analytical and problem solving skills and the ability to work precisely, with interruptions, to meet deadlines.
 •    Have ability to facilitate requirements gathering, writing system specifications and test scripts for users.
 •    Able to perform unit, integration and system testing.

Expected Level of Proficiency

 

 •    Development skills - .NET, C#, WCF, script oriented languages (eg: Powershell).
 •    Knowledge in PL/SQL and with relational databases Oracle and SQL Server.
 •    Experience with Windows server and desktop operations.
 •    Basic network troubleshooting knowledge.
 •    Understanding of Scrum and agile methodologies.