Cloud Applications Support Analyst
Data da postagem: 6 de set de 2024
Local: Curitiba, PR, BR
Empresa: ExxonMobil
About us
At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.
We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together.
What role you will play in our team
Support Infield Logistics applications for retiring old applications, along with working directly with the vendors to implement replacements and providing support for existing and new applications. Coordinating and helping to execute tests of these new implementations, following company IT best practices and under a Kanban/Scrum approach, interfacing with other company IT services support groups and business to work on requirements. Integrate vendor applications into the company IT environment, being able to work with different internal teams (servers, DBAs, network, middleware, layering, etc.) to make it work effectively. Support, maintain, troubleshoot applications under area of responsibility and keep the service level agreed with business. Participate actively in projects, acting as the applications focal point, performing all needed activities to make it success.
Location: Curitiba - PR
More About Us
Come be part of the EMIT Department of ExxonMobil Business Support Center Brasil Ltda. at our Global Business Center (GBC) in Curitiba, with more than 21 years of presence in the country and a workforce of ~1800 employees, that provides support to an extensive portfolio of businesses across the globe. Our offices are located in Brazil, USA, Europe and Asia.
What you will do
- Independently support the business through problem solving, consultation, system enhancements, process improvement and new development.
- Participating in designing the technical solutions setting up the API interfaces, coordinating DB team for Database Migration/ restoration.
- Handling access requests and access-related issues/ incident Management.
- Engaging in testing processes, documenting issues, and tracking them, as well as liaising with stakeholders for resolution.
- Supporting and coordinating with cross-functional teams for enhancements and new implementations.
- Collaborating with stakeholders to grasp business needs and requirements.
- Analyzing and meticulously documenting requirements for IT projects.
- Azure vulnerability remediation
- SSL certification renewal (1x/year) for 3 environments
- Oracle Database - data refresh & data extraction
About you
Skills and Qualifications
• Git Basic Knowledge / Github
• REST Api
• Experience on supporting Azure Services - Azure AD, Authentication & Authorization, OIDC/OAuth2.0 and SSO
• CI/CD - Azure DevOps Pipelines & GitHub Actions, CI/CD Concepts
• Azure Services - Storage Accounts & Databases & Cache
• Azure Services - APIM (Enterprise Connected & Disconnected APIM Platform)
• Modern Monitoring Tools - DataDog or others
• Microservice and API development
• Basic Network Knowledge (HTTP, HTTPS ,DNS, SSH, Firewall, Proxy, SMTP)
• Incident management
• Oracle and SQL Server - Database management (key tables, stored procedures, change mgt deployment)
• Entity Framework (Code First, Migrations, Linq, Querying, Projections, Change Tracking, Performance and Logging)
• Design Patterns (good to know)
• Azure Identity, Azure Storage
• Windows Services, Remote Access and IIS
• File Transfer Protocols (FTP, SFTP)
• Message Queueing mechanisms (Kafka, Azure Service Bus, SMTP)
• Certificates management
• Typescript / Javascript
• Html
• CSS
• Excellent communication skills (verbal and written)
• Ability to work in a multicultural environment
• Collaboration – Encourage cooperation across the team. Support teamwork and promote a positive atmosphere. Respect team decisions. Make an effort to come to agreement.
• Innovation - produce, promote and act on novel ideas, approaches or insights to solve problems, create opportunities and/or increase competitive advantage.
Preferred Qualifications/ Experience
- Agile Methodologies: Familiarity with agile frameworks like Scrum and Kanban to work on projects flexibly and efficiently.
- Vendor Management: Clear and effective communication with vendors to ensure expectations are understood and met.
Your benefits
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
We offer you:
• PAE – Programa de Assistência aos Empregados
• Seguro de Vida
• Auxilio Creche / babá
• Tickets alimentação
• Assistência funeral
• Auxilio Filho Excepcional
• Plano de pensões
• Among others.
Please note benefits may be changed from time to time without notice, subject to applicable law.
Stay connected with us
EEO statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
Alternate Location:
Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.