Marine Claims Analyst


Budapest, BU, HU

Company:  ExxonMobil


About us


At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.


The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. 


We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together.


Our Global Business Center (GBC) in Budapest was established in 2004. Our diverse and multinational workforce of ~2,000 fellow colleagues has been powering ExxonMobil’s global businesses ever since. We are proud to work in an inclusive, safe, and vibrant work environment and we are aiming to provide an exciting, long term career to all our employees. We develop together, we grow together. Proudly awarded as Responsible employer of the year and received HRKomm award for Diverse workplace and award for Ergonomic program.




ExxonMobil has a Marine Claims organization based out of Budapest and integrated into the business lines. The organization manages ~20k/year marine demurrage and oil loss claims associated with ExxonMobil’s global marine transportation activities adding up to significantly high amounts. Given potential cost reduction opportunities that they provide, demurrage and oil loss claims are a strong focus area for ExxonMobil management.

Marine Claims Analysts play crucial role in ensuring claims are reviewed, calculated, filed, negotiated and settled in line with terms and conditions in a timely manner. They are responsible for all aspects of demurrage, oil loss including the use of ExxonMobil claims system (VIP/Veson) and other operating systems.

The role provides extensive opportunities to learn both ExxonMobil organization and also the Marine Industry. Marine Claims Analysts work closely with Charterers, Freight Operations, Commercial Supply & Trading, Sales, Refineries, Trading, Hydrocarbon Measurement, Product Quality and Accounting within the Company. Their external contacts include Vessel Owners, Charterers, Cargo Buyers/Sellers, Brokers, Agents, Ship Captains, Inspectors and Agents.



  • Research, review and analyze contract terms, documents and events to validate claims filed to ExxonMobil by other counterparties
  • Ensure filing of receivable claims to 3rd Parties/Affiliates within a time limit and in line with the contract;
  • Active follow up and negotiation of claims with 3rd Parties
  • Identify and seek opportunities for cost reductions through negotiation and commercial mindset
  • Respond to claims inquiries from customers (3rd Party, Affiliate, Management)
  • Timely escalation of issues to supervisor, manager and business line as appropriate
  • Liaise as needed with Traders, Marine Coordinators, Schedulers and terminals to minimize losses and maximize value to ExxonMobil
  • On satisfactory agreement of claims, approve payments or generate invoices as needed
  • Identify lessons learnt and implement work process improvements



  • Bachelors/Masters degree in Marine, Economics, Logistics / STEM (science, technology, engineering, and mathematics), Business Administration, or equivalent
  • Marine education or work experience preferred
  • Strong negotiation, communication and collaboration skills to interface across functions based in different locations
  • Analytical skills, ability to understand contract terms, identify and execute cost saving opportunities
  • Commercial mindset, willingness to engage in tough conversations to maximize value for the company
  • Full professional proficiency in English
  • Work experience in claims handling or contract interpretation in operational and commercial areas is an advantage
  • Experience with information technology systems like SAP or VIP is an advantage




An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life. ExxonMobil Hungary offers a variety of benefits to support and protect your health and financial wellbeing.


From Day 1:


  • Premium+: Annual bonus to recognize active service with ExxonMobil on top of your competitive pay
  • Flex Your Day opportunity - providing flexibility around where and when you work
  • Private Health insurance and Employee assistance Program
  • Life insurance 
  • Opportunities to enhance communication and language skills, job specific and broader trainings, mentoring, self-development opportunities, tuition assistance program supporting studies with business relevance 
  • Wellness programs with a wide range of activities including ergo breaks, ergonomics support, office yoga, massage and much more!


With Continued employment:


  • Voluntary Pension Fund (after 3 months of employment)
  • Cafeteria (after 3 months of employment)
  • Service Awards (at key service anniversary milestones)


Please note benefits may be changed from time to time without notice, subject to applicable law.


Stay connected with us


Learn more at our website 
Follow us on LinkedIN and Instagram
Like us on Facebook
Subscribe our channel at YouTube


ExxonMobil is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.



Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. 


Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

Job Segment: Sustainability, SAP, Engineer, ERP, Energy, Technology, Research, Engineering