Marine Claims Analyst


Budapest, BU, HU

Company:  ExxonMobil

We are more than just one of the largest energy companies in the world. ExxonMobil is a place where we believe people should think independently, take initiative, grow to their full potential and help shape the future of energy. Diversity drives innovation and we are committed to providing inclusive workplaces where everyone can thrive, regardless of their background. The safety and wellbeing of our employees is at the heart of everything we do. We build skills and competencies through training and work experiences in a wide range of assignments. With a long history of industry leadership and cutting edge innovation, we are committed to addressing the dual challenge facing society today: to meet the world’s growing demand for energy while reducing environmental impacts, including the risk of climate change. 


Our Global Business Center (GBC) in Budapest was established in 2004, and our diverse and multinational workforce of over 2,000 fellow colleagues has been powering ExxonMobil’s global businesses ever since. We are proud to work in an inclusive, safe, and vibrant work environment, and provide exciting long term career opportunities for our employees – with a commitment to professional development, personal growth and career progression.


Come and pursue a career in Fuels & Lubricants’ Marine Transportation Organization that facilitates transportation of hydrocarbon via sea for ExxonMobil’s affiliates across the globe as 


Marine Claims Analyst


ExxonMobil has Marine Claims organization based out of Budapest and integrated into the businesses. Organization manages ~20k/year marine demurrage and oil loss claims associated with ExxonMobil’s global marine transportation activities adding upto significantly high amounts. Given potential cost reduction opportunities that they provide, demurrage and oil loss claims remain to be a strong focus area for ExxonMobil management   

Marine Claims Analyst play crucial role in ensuring claims are reviewed, calculated, filed, negotiated and settled in line with terms and conditions in a timely manner. They are responsible for all aspects of demurrage, oil loss including the use of ExxonMobil claims system (VIP/Vesson) and other operating systems.

The role provides extensive opportunities to learn both ExxonMobil organization and also the Marine Industry. Marine Claims Analyst work closely with Charterers, Freight Operations, Commercial Supply & Trading, Sales, Refineries, Trading, Hydrocarbon Measurement, Product Quality and Accounting within the Company. Their external contacts include vessel Owners, Charterers, Cargo buyer/Seller, Brokers, Agents, Ship Captain, Inspectors and Agents.




  • Research, review and analyze contract terms, documents and events to validate claims filed to ExxonMobil by other counterparties
  • Ensure filing of receivable claims to 3rd party/Affiliate within time limit and in line with the contract;
  • Active follow up and negotiation of claims with 3rd Party
  • Identify and seek opportunities for cost reductions through negotiation and commercial mindset
  • Respond to claims questions from customers (3rd Party, Affiliate, Management)
  • Timely escalation of issues to supervisor, manager and business line as appropriate
  • Liaise as needed with Trader, Marine Coordinator, scheduler and terminals to minimize losses and maximize value to ExxonMobil
  • On satisfactory closure of claims approve for payment or for generation of invoice, as needed
  • Identify lessons learnt and implement work process improvements




  • Bachelor’s/Master’s degree in Business Economics, Logistics / STEM (science, technology, engineering, and mathematics), Marine, Business Administration, or equivalent.
  • Strong communication and collaboration skills to interface across functions based in different locations and in partly virtual organization
  • Analytical skills, ability to understand contract terms, identify and execute cost saving opportunities
  • Commercial minded, creative, driven and proactive having good time management skills
  • Sound command of Microsoft Office, especially Excel.
  • Full professional proficiency in English.
  • Work experience in claims handling or logistics, operational and commercial areas is an advantage
  • Experience with information technology systems like SAP and/or Veson is an advantage




  • Attractive salary & benefits package.
  • Long term career perspective & range of opportunities at one of the largest companies in the world.
  • Variety of benefits supporting your health & wellbeing (e.g. life insurance, private health insurance contribution, private pension fund contribution).
  • Flex Your Day opportunity, providing flexibility around where and when you work
  • Relocation assistance for candidates from abroad.
  • Programs for parents & wellness elements (e.g. refreshments, ergo stretch breaks).
  • Inspiring and diverse working teams.
  • Interesting, stimulating work environment in an international atmosphere.
  • Opportunities to enhance communication and language skills, job specific and broader trainings, mentoring, self-development opportunities, tuition assistance program supporting studies with business relevance 


Curious about this opportunity? Apply and we would love to tell you more!


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Nothing in this material is intended to override the corporate separateness of local entities. Exxon Mobil Corporation has numerous affiliates, many with names that include, but are not limited to, ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity in this Site, those terms and terms like corporation, company, our, we and its, are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venture, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships. 

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