Loyalty Platform Specialist


Budapest, BU, HU

Company:  ExxonMobil

We are more than just one of the largest energy companies in the world. ExxonMobil is a place where we believe people should think independently, take initiative, grow to their full potential and help shape the future of energy. Diversity drives innovation and we are committed to providing inclusive workplaces where everyone can thrive, regardless of their background. The safety and wellbeing of our employees is at the heart of everything we do.  We build skills and competencies through training and work experiences in a wide range of assignments.  With a long history of industry leadership and cutting edge innovation, we are committed to addressing the dual challenge facing society today: to meet the world’s growing demand for energy while reducing environmental impacts, including the risk of climate change.


Our Global Business Center (GBC) in Budapest was established in 2004, and our diverse and multinational workforce of over 2,000 fellow colleagues has been powering ExxonMobil’s global businesses ever since. We are proud to work in an inclusive, safe, and vibrant work environment, and provide exciting long term career opportunities for our employees – with a commitment to professional development, personal growth and career progression.

Come and pursue a career in Fuels & Lubricants (F&L) department. As a…


Loyalty Platform Specialist


There is a growing network of 5000+ gas stations in Europe operating under the Esso brand, and selling to motorist high quality fuels, Mobil1 and other lubricant products, coffee, food and grocery items.

Forecourt payment and loyalty solutions are a fundamental element of our brand proposition and they are expected to deliver frictionless customer experience while meeting the highest system security standards.

The Loyalty Platform Specialist is monitoring consumer needs and feedback, industry trends and the competition in order to shape the product vision and roadmap for the forecourt bank card payment and loyalty solutions in order to improve consumer experience.

They are working in strong collaboration with and in the intersection of ExxonMobil IT, retail marketing & IT vendors to oversee operation of these platforms and implement new capabilities, features, as well as improvement to existing processes and systems.



  • Prioritize the backlog of Loyalty  solutions and capabilities, respond to changing priorities to ensure that the highest value business opportunities are delivered and captured.
  • Act as subject matter expert with regards to site system business processes.
  • Oversee vendor activities, develop change requests, support design, development, testing and deployment of new features and releases.
  • Gain deep technical understanding of vendor systems to enable the complete configuration of loyalty schemes across Europe.
  • Actively work with key vendors, partners and customers (POS / Terminal vendors, Loyalty partners and Branded Wholesalers) to ensure the seamless integration and adoption of new features into the retail market. 
  • Support operational teams and helpdesk in daily operational process and incident management.
  • Work with Procurement team to identify cost savings opportunities and provide input into commercial and negotiation strategies for the respective services.
  • Ensure compliance with ExxonMobil and Industry loyalty and digital security & data privacy requirements. Develop and implement cost-effective controls and fraud preventative measures.
  • Develop relevant product metrics and business performance indicators to support business decisions.
  • Define and execute Business Continuity and Disaster Recovery planning and manage the response in the event of critical incidents.
  • Work with Marketing and loyalty partners to discuss, design, test and implement loyalty promotions across Europe. Provide KPI reporting to indicate the success of each promotion.
  • Work as part of wider project teams for larger projects where loyalty may be included.



  • Master’s degree in Business Economics / STEM (science, technology, engineering, and mathematics) / Business Administration, or equivalent.
  • High technical comfort level with systems and technology.
  • Work experience as a product owner and/or expertise with loyalty & digital solutions, and vendor management experience are an advantage.
  • Knowledge of agile product management practices.
  • Ability to work remotely and be a self starter.
  • Good relationship management, communication and influencing / commercial acumen.
  • Ability to prioritize and manage complex issues.
  • Proficiency in English.



  • Attractive salary & benefits package.
  • Long term career perspective & range of opportunities at one of the largest companies in the world.
  • Variety of benefits supporting your health & wellbeing (e.g. life insurance, private health insurance contribution, private pension fund contribution).
  • Flex Your Day opportunity, providing flexibility around where and when you work.
  • Relocation assistance for candidates from abroad.
  • Programs for parents & wellness elements (e.g. refreshments, ergo stretch breaks).
  • Inspiring and diverse working teams.
  • Interesting, stimulating work environment in an international atmosphere.
  • Opportunities to enhance communication and language skills, job specific and broader trainings, mentoring, self-development opportunities, tuition assistance program supporting studies with business relevance 


Curious about this opportunity? Apply and we would love to tell you more!


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Nothing in this material is intended to override the corporate separateness of local entities. Exxon Mobil Corporation has numerous affiliates, many with names that include, but are not limited to, ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity in this Site, those terms and terms like corporation, company, our, we and its, are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venture, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships. 

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