Global Process Advisor
Bengaluru, KA, IN
About us
At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.
We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together.
ExxonMobil’s affiliates in India
ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.
ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.
ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.
The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe.
ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework.
To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.
What role you will play in our team
Will handle specific process related to CS OTC.
Ensure Order to Cash Process Excellence, aimed at enhancing CX and Corporate Value; CS Offer Gatekeeper.
Job will be based at Bangalore Whitefield EM office for 5 days in a week.
What you will do
Leads Global Order to Cash process improvements ,to enable ease of doing business, cost effectiveness and alignment with corporate policies while meeting business service levels, deliver process/ system trainings as needed.
Responsible for interfacing between Order to Cash business processes, and cross-functionally with Process Partners.
Assesses upcoming changes impact on OTC process ( e.g. Global Growth projects, System implementations) , and supports scope definition/ business requirements, as appropriate
CS Offer Gatekeeper and OTC Global process Custodian- assesses possible deviations/ exceptions and escalates for EPO approval, as appropriate
Represents CS in Digital prioritization discussions with I&BT
Supports O2C process standardization across GBS CS; prioritizes process improvement efforts aligned with Corporate Value maximization
Supports clarity and knowledge sustainment around Process Management Principles across the Customer Service Organization ( including MSP, as appropriate)
Owns and maintains O2C Process Controls Catalogue templates ( F&L)
About You
Thorough knowledge of order to cash processes, systems and Chemicals/F&L/ Commercial and Trading businesses
Strong leadership, influencing & communication skills
Program development, project management and change management skills
Ability to translate process excellence principles into material, actionable deliverables
Product Integrity Leadership (brand protection and service excellence)
Graduate or prefererably MBA
Your benefits
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you:
- Competitive compensation
- Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits
- Retirement benefits
- Global networking & cross-functional opportunities
- Annual vacations & holidays
- Day care assistance program
- Training and development program
- Tuition assistance program
- Workplace flexibility policy
- Relocation program
- Transportation facility
Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines.
Stay connected with us
- Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India.
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EEO Statement
ExxonMobil is an Equal Opportunity Employer:
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