Customer Solutions - Advanced Technologist
Bengaluru, KA, IN
About us
At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.
We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together.
ExxonMobil’s affiliates in India
ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.
ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.
ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities.
The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe.
ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework.
To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.
What role you will play in our team
Customer Solutions provides the best in class customer service and IT solutions which enable our business customers to win in the markets they compete. This includes interfacing with local and global IT service partners and CX regional teams (SA, NA, EAME, AP) to support the effective delivery of technical solutions, process improvements and seamless support required to power our businesses. Experiencing a breadth of opportunities and skills (infrastructure, applications, business analysis and process engineering), working closely with business customers (Upstream, Product Solutions, Low Carbon Solutions, EMTEC, Global Projects and Global Operations& Sustainability) to understand their needs and aimed at delivering increased business value through innovation and advanced technology while sustaining reliability, security and controls, and cost effectiveness.
What you will do
- Building close relationships with local business to develop a deep understanding of processes and understand digitization opportunities
- Use consulting skills to apply existing EMIT technologies/services and act as “shop-front” for Productivity Solutions service& capability teams
- Leverages relationships across EMIT and integrates services at the point of delivery to the customer. Voices local customer needs to global teams
- Break-fix and service request support, answer ‘how-to’ type questions on enterprise productivity tools & solutions
- Coordinate with capability teams for end-to-end request resolution and escalation
- Identify, update and deliver site based training to support local technology adoption requirements
About You
Skills and Qualifications
- Bachelor's degree in Computer Science or Bachelors in computer application or equivalent degree from recognized university with minimum GPA 6.0 and above
- Knowledge of information technology
- Minimum 3 years of relevant experience
- Experience in relationship management (internal EMIT/business)
- Good understanding of the business process
- Good listening and communication skills
- Willingness to learn (new IT technology/solutions)
Preferred Knowledge/Skills/Experience
- Sharepoint, Nintex, Tableau, Powerbi, Macros , moderate excel features, stakeholder management
Your benefits
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you:
- Competitive compensation
- Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits
- Retirement benefits
- Global networking & cross-functional opportunities
- Annual vacations & holidays
- Day care assistance program
- Training and development program
- Tuition assistance program
- Workplace flexibility policy
- Relocation program
- Transportation facility
Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines.
Stay connected with us
- Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India.
- Follow us on LinkedIn and Instagram
- Like us on Facebook
- Subscribe our channel at YouTube
EEO Statement
ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status.
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Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
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