Customer Account Specialist (Mandarin Speaker)


Bangkok, 10, TH

Company:  ExxonMobil

Job Role Responsibilities


  • Act as customer’s primary point of contact to manage all key customer facing activities - order commitment and fulfillment; invoicing and issue resolution
  • Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with Sales, Supply Chain, Logistics, etc.
  • Be able to resolve customer issues proactively and drive improvements to the process
  • Be an ambassador to build strong customer relationships, gain an understanding for their business/service needs, and leverage them to be a trusted advisor

Required Skills and Knowledge


  • Bachelor's or Master's Degree with strong academic background (Business related field is preferable)
  • Work experience in logistics and supply chain would be an advantage (but no experience is also welcome) 
  • Fluency in English: TOEIC >700, TOEFL iBT 98+, or IELTS 6.5+
  • Fluency in Mandarin: at least HSK level 5 >200  
  • Good analytical and interpersonal skills
  • Open for opportunities and willing to take challenges

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