Loading...
Apply now »

Customer Account Specialist (Mandarin Speaker)

Location: 

Bangkok, 10, TH

Company:  ExxonMobil

Job Role Responsibilities

 

  • Act as customer’s primary point of contact to manage all key customer facing activities - order commitment and fulfillment; invoicing and issue resolution
  • Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with Sales, Supply Chain, Logistics, etc.
  • Be able to resolve customer issues proactively and drive improvements to the process
  • Be an ambassador to build strong customer relationships, gain an understanding for their business/service needs, and leverage them to be a trusted advisor


Required Skills and Knowledge

 

  • Bachelor's or Master's Degree with strong academic background (Business related field is preferable)
  • 2 - 5 year work experience in Logistics and Supply Chain would be advantage
  • Fluency in English: TOEIC 800+, TOEFL iBT 98+, or IELTS 6.5+
  • Fluency in Mandarin: HSK level 5+
  • Good analytical and interpersonal skills
  • Open for opportunities and willing to take challenges


Job Segment: Customer Service

Apply now »