Customer Account Specialist (Japanese Speaker)
Location:
Bangkok, 10, TH
Company:
ExxonMobil
Job Role Responsibilities
- Act as customer’s primary point of contact to manage all key customer facing activities - order commitment and fulfillment; invoicing and issue resolution
- Drive customer satisfaction by demonstrating ownership and managing key cross functional interfaces with Sales, Supply Chain, Logistics, etc.
- Be able to resolve customer issues proactively and drive improvements to the process
- Be an ambassador to build strong customer relationships, gain an understanding for their business/service needs, and leverage them to be a trusted advisor
Required Skills and Knowledge
- Bachelor's or Master's Degree with strong academic background (Business related field is preferable)
- 2 - 5 year work experience in Logistics and Supply Chain would be advantage
- Fluency in English: TOEIC 800+, TOEFL iBT 98+, or IELTS 6.5+
- Fluency in Japanese
- Good analytical and interpersonal skills
- Open for opportunities and willing to take challenges
Job Segment:
Network, Customer Service, Technology