Quality Assurance Advisor


Bangalore, KA, IN

Company:  ExxonMobil

Job Description

The Global Quality Assurance (“QA”) Advisor position provides supports to ExxonMobil Global Business unit Product Quality Systems by conducting laboratory quality assurance assessments, providing expert quality assurance and laboratory methods consulting advice, and working with external organizations to improve industry laboratory and quality standards.  QA Advisors are required to interface with local laboratory staff, Business unit Product Quality Advisors, Corporate Auditors, and external organizations.  Global QA Advisors interact with the Global EMBSI(ExxonMobil Biomedical Sciences, Inc) team to implement the business unit lab assessment program and provide technical consulting support.   

Job Role Responsibilities

•    Assess whether a laboratory is in compliance with quality control procedures and standards or not. 
•    Assess both ExxonMobil and third-party contract laboratories against internal as well as industry standards including ISO 17025.
•    Conduct assessments at laboratory sites or remotely through desk-top or video audits as required; travel requirement is typically 50%.
•    Examine laboratory standards, procedures, test methods, and testing equipment for conformance to requirements. Accurately pinpoint issues in   documentation, data quality, and performance through the assessment.
•    Prepare well written assessment reports documenting the assessment, compliance status, and recommendations for enhancing the quality system.
•    Lead assessment preparation, progress, and close-out meetings with staff and management as required.  Assist laboratory staff with audit follow-up when required.
•    Coordinate with auditing teams and ensure excellent communications between teams and laboratory management.
•    Assist in the development of the assessment schedule and plan.  Assist in the development of annual budgets for assigned assessment areas.
•    Provide professional and technical input for enhancements to data integrity and quality systems.
•    Provide quality assurance technical support and consulting to laboratories as required. 

Job Requirements

•    Strong knowledge of product quality assurance systems and methods including ISO 17025.
•    Solid experience with auditing tools such as control charts and statistical methods related to test methods and data.
•    ISO 17025 Lead Auditor Certification.
•    HUET (Helicopter Underwater Escape Training) Certification, or the ability to complete HUET training course.
•    Strong ability to effectively manage working time and schedule.
•    Strong attention to detail, analytical, and problem solving ability.
•    Exceptional presentation, listening, and communication skills.
•    Ability to work effectively with all levels of the organization.
•    Able to work effectively as part of a diverse team of auditors and independently.
•    Ability to communicate fluently in both oral and written English.  Must efficiently write technical reports and effectively present the information related to assessments.
•    Strong ability to coach and educate team members and laboratory staff.
•    Excellent hearing and vision required for normal assessment conversations, receiving information, and performing inspections.
•    Must have the ability to travel to and move about offices and laboratories around the Company.
•    Must be computer literate and proficient in commonly available software including MS Word, Excel, Access, and PowerPoint.
•    Bachelor’s degree with three or more years of internal auditing experience is desirable. 
•    Oil and Chemical industry laboratory and manufacturing experience
•    ASQ(American Society for Quality)certifications are desirable 
•    Effective communication in languages in addition to English preferred



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