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Application Support Analyst

Location:  Bangalore, KA, IN
Company:  ExxonMobil

Job Role Summary

Job Responsibilities:

  • Troubleshoot and resolve problems and issues reported by customers providing assistance to customers in managing the access review and the tools supporting that process (i.e. Web Bar, SA4)
  • Steward IDM applications including evaluation of enhancement & system issues requests, providing applications team with business requirements and design requirements and test / endorse system changes

Job Requirements:

  • Bachelor’s degree in computer science or IT with minimum three years of experience
  • Experienced in (strong level) in active directory management / integration, in-group and access management for global, local, nested OU groups as well as inherited permissions
  • Good knowledge of MDG (Master Data Governance) and authoritative systems
  • Strong level of relational database concepts, ability to write SQL queries and scripts against highly abstracted model
  • Good programming / debugging skills is an advantage
  • Able to articulate technical issues to a non-technical audience
  • Good command of English
  • Able to work well with others in a fast-changing environment


Alternate Location:  

Job Segment: Help Desk, Information Technology, Technical Support, Developer, Computer Science, Technology

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