Share this Job

Experienced Contact Engineer


Augusta, SR, IT

Company:  ExxonMobil

Job Role Summary



The purpose of the role is to provide day to day technical support to the Process shift crews and Business Team.


The key responsibilities of the Technical Support Contact Engineer are to:

  • Perform a daily appraisal of the unit operation, assisting the Process crews to meet the Runplan, troubleshoot operational issues and provide recommended optimization moves.
  • Work closely with Applications and Supply on the daily optimization and troubleshooting process. Seek guidance from the Technical Leaders when dealing with more complex technical issues.
  • Provide the main link between the Technical Support group and the Business Team on a daily basis, working closely with the Process Operations Supervisors to ensure alignment on the current issues and priorities.
  • Perform defined routine reporting tasks, e.g. monthly mass balance, longer term monitoring tasks and the update of the unit constraints document for use by Supply.
  • Perform longer term improvement work items from the Business Team / Technical Department Key Focus Areas.


    Qualifications and Experience

    To be eligible for this role, you must:


  • Be a degree qualified chemical/mechanical engineer with a good academic record. Candidates with degrees or equivalent qualifications in other engineering disciplines who have the requisite experience will also be considered.
  • Have relevant technical and operational experience within a refinery (2 years+ as a guide), including knowledge and experience of refinery operations and work processes. Candidates with less than 2 years’ experience, but who have a high degree of relevant industry experience will also be considered.


Skills Required

Successful candidates should possess a broad range of personal effectiveness and leadership skills, with the ability to facilitate and influence business decisions in a team environment.



Job Segment: Engineer, Refinery, Mechanical Engineer, Technical Support, Engineering, Energy, Technology

Apply now »